

“Through the ‘Get in Line, Online’ System, BMV Online Services, and now the new website, we continue to provide innovative options for our customers’ diverse needs.” “The BMV is dedicated to improving and enhancing the overall customer experience,” said ODPS Director Tom Stickrath. Additionally, Ohioans will have an easier time utilizing the site on their mobile device. The newly redesigned website features a number of enhanced tools including a simplified authentication process for logging in, a dynamic search function to help customers explore by keyword, and a new “My BMV” profile allowing the user to see the status of their driver’s license, organ donation options, driving record, and more, all on one page as compared to the more than ten pages it was previously. "The teams at InnovateOhio and the BMV built this site with the customer in mind so that when someone visits , they can quickly find what they're looking for, get their question answered, and go on with their day."

Governor Husted, who serves as Director of InnovateOhio. "We've already heard from many Ohioans who have found the newly redesigned site to be cleaner, more efficient and much easier to use," said Lt. The new site was created in collaboration between InnovateOhio and the BMV, a division of the Ohio Department of Public Safety (ODPS), along with input from the Citizen Interactions Workgroup, a segment of stakeholders and interested parties on the InnovateOhio Executive Committee who provided guidance and feedback on improving customer experience. The redesign allows Ohio customers to have a faster, easier and more streamlined experience when they are using this resource. Governor Jon Husted and the Ohio Bureau of Motor Vehicles (BMV) Thursday announced the launch of a vastly improved, more user-friendly BMV website.

